Re-claim what matters most
At Northbridge Insurance, we're committed to not just insuring your business but also to supporting your recovery and growth through unparalleled claims service.
Expert knowledge
When your home or vehicle gets damaged, it can feel like everything is out of your control. Our claims adjusters are here to ease that burden. They’re equipped with decades of experience and specialized training to manage your claim effectively and efficiently.
Human connection
You’re not just a number at Northbridge Insurance. Our claims adjusters will guide you through the entire claim process with the empathy, transparency, and clear communication you need during this stressful time.
Outcome focused
Our focus is always on achieving the best possible outcome for you. We prioritize your needs and work diligently to resolve your claim efficiently and fairly, helping you get back to normal.
Real claims stories from our customers
Rapid weekend response brings relief after house fire
When a customer’s house caught on fire on a Saturday—with their grandchild staying over—it was a devastating experience. Thankfully, everyone made it out safely without any injuries. However, the house and all its contents were rendered a total loss. An on-call field adjuster met with the customer over the weekend to guide them through the claim process and offer reassurance during a difficult time. Despite the loss occurring over the weekend, service providers were quickly assigned to keep the claim moving without delay.
On-site support expedites water loss claim
When an elderly customer had a water loss at their home, they were overwhelmed by the situation. We arranged an in-person visit for the next day to walk them through the claims process and help put them at ease. To further expedite the claim, our in-house appraiser joined the visit and completed an on-site inspection. With the assessment done, the claim was resolved and settled within a week.
Our service advantage
At Northbridge Insurance, we understand that peace of mind means more than just coverage. When you file a claim with us, you can trust that your claim will be handled with care, efficiency, and compassion.
We’re available 24/7, which means we not only respond to your claim quickly but aim to settle it as efficiently as possible.
When filing a claim with us, you’ll get access to our network of preferred vendors that provide top-notch repairs.
With offices coast to coast, you can rest assured we have the expertise in your province.
When a disaster hits, our Catastrophe team mobilizes immediately to reach the affected areas, fully prepared to carry out onsite inspections and expedite the claim settlement process.