Retail Insurance

A young female looking at clothes on a rack inside a retail store.
A young female looking at clothes on a rack inside a retail store.

Whether you sell household goods, clothing, furniture, specialty food, or something else, as a retailer you face a variety of risks daily. Key coverages for retailers can help during a time of crisis, such as stolen inventory, when you’re held liable after someone slips and hurts themselves at your store, or a pipe bursts in the night.

Learn how and when our retail insurance can cover your company.

What does retail insurance cover?

Working with our reputed brokers, we tailor our retail insurance to the most common risks in your industry – and to others you may not have considered. Your policy is built on important basic coverages for retail businesses of all sizes.

A retail business depends on valuable materials, effects, and devices to keep the daily routine moving. Imagine that a pipe bursts in the night, or an electrical problem sparks a blaze, or a critical piece of equipment breaks down during your busiest week of the year. Could your company cope with the loss – and with the repair or replacement costs to get things back on track quickly?

Your retail insurance policy includes property coverage to help you rebound when a disaster strikes. It’s designed to support you in case your building, lot, or important tools and equipment were to be damaged or destroyed. Fire, vandalism, and extreme weather are just a few of the risks that your coverage needs to address.

Forgot to wipe up a spill in the aisle? No big deal. Unless, of course, a customer were to slip and fall and break their wrist. Now that spill is a very big deal for your business, especially if the injured party pins the blame on you and takes legal action.

In this case, you can count on your commercial general liability (CGL) policy – the foundation of your business insurance coverage – to come to your aid. CGL is designed to cover costs like legal expenses arising from a bodily injury or another type of loss to a third party.

When your wonderful window display attracts unwanted attention, you could fall victim to theft – and the destruction that may come with it. A broken window or door is just the beginning: lost inventory, stolen equipment, and vandalism could set you back a lot of money, stress, and recovery time.

Crime coverage is a crucial feature for retailers, since your array of valuable goods can leave you more vulnerable to robbery than some other types of businesses. Not sure how much coverage you need to cover your assets? A broker can help you determine the right amount of coverage for your unique retail business.

We can also include these other helpful coverages

To help protect your retail business from a wide range of risks and help you rest easy, we offer additional coverages.

What can you expect from your policy?

Since we know you’re busy, we work hard to ensure you have a hassle-free experience, with attention paid to all of the details.

Our underwriting team understands the exposures in the retail sector, so we can adapt and expand our offerings as our customers’ needs grow.

We hope you never experience a loss, but if you do, you can count on our dedicated Claims team to help get you back to business. We’ll work together with your broker to get the claims process underway as soon as your claim is reported, and we’ll always keep you in the loop. If any questions or concerns should arise, don’t fret – we’re here for you 24 hours a day, 7 days a week.

You can enjoy the perks of your policy well before you experience a loss. Our Risk Services team works hard to help keep your business running safely, smoothly, and consistently with detailed bulletins, workplace risk assessments, and onsite training.

Managing Risk

Unparalleled industry expertise, professional guidance, and innovative approaches to managing risk help our Northbridge Risk Services experts stay one step ahead of the crowd. Each year, our team conducts over 5,000 risk assessments and service calls for businesses across Canada. Our onsite assessments are complemented by a selection of in-depth training programs and educational tools to help companies excel in their industries.

Our Risk Services team offers technical publications to help you gain a better understanding of the potential exposures in your industry, and they can provide personal guidance to help fine-tune your daily operations. Find out more about what our experts can do for your business here.

Resources for Consumer & Business Services

* Legal Assist not provided for criminal, personal or insurance issues, do not provide representation in legal proceedings or legal fees coverage, and provided by Assistenza International, through lawyers licensed in your jurisdiction. Risk Management Assist provided by our Risk Services specialists and are intended to augment your internal safety, compliance and risk management practices, and are not a substitute for professional or legal advice. Trauma Assist provided by independent third-party professionals, long-term and specialized counseling not included. Cyber Assist provided by CyberScout services are not included in any cyber extension or endorsements. Services are not an insurance policy, not all policies are eligible, contact us for details.

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