Toronto, June 18, 2025 — Northbridge Insurance has won the 2025 Five-Star Claims Award presented by Insurance Business Canada (IBC) for the second year in a row. This recognition highlights Northbridge’s continued commitment to delivering industry-leading claims service and reinforces its reputation as a trusted commercial insurance provider.
To determine the winners, IBC surveyed and interviewed brokers across the country to identify which insurers stood out during the claims process. Brokers rated insurers based on work quality, specialist expertise, and client service. The top-rated insurers were then awarded the 2025 Five-Star Claims Award.
“This award is a testament to the dedication of our entire Claims team, who consistently show up for our customers with empathy, professionalism, and urgency,” said Evan Di Bella, Senior Vice President, Claims at Northbridge Insurance. “From the first call to the final resolution, we focus on making the claims experience as seamless and supportive as possible. That’s what sets us apart, and why brokers and customers continue to place their trust in us.”
Northbridge takes pride in supporting customers through challenging moments by delivering unparalleled claims service. To learn more about Northbridge’s claims difference, visit weclaimdifferently.ca. Additionally, for more details on the IBC Five-Star Claims Award, visit the IBC 5-Star Claims awards page.
About Northbridge Insurance
Northbridge Insurance is a leading Canadian commercial insurer. Working with our broker partners, we aim to help businesses of all sizes. Our in-depth industry expertise helps medium and large businesses operate more safely, so they can worry less and focus on opportunities. We also provide small businesses with insurance protection that’s responsive, simple, and flexible. Visit us at www.northbridgeinsurance.ca to learn more.
For further information, please contact:
Ellen Brait
Manager, Digital Marketing and External Communications
Northbridge Insurance
[email protected]